Terms of Service

Last updated: March 28, 2026

Acceptance of Terms

By accessing and using Tawasul AV's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services Description

Tawasul AV provides audio-visual solutions, consulting services, equipment sales, rentals, installation, and support services. We specialize in:

  • Video conferencing systems and solutions
  • IP telephony and unified communications
  • AV equipment sales and rentals
  • Professional installation and setup
  • Ongoing technical support and maintenance
  • Consultation and system design

Use License

Permission is granted to temporarily download one copy of the materials on Tawasul AV's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

Service Terms and Conditions

Quotations and Pricing

All quotations are valid for 30 days unless otherwise specified. Prices are subject to change without notice. Final pricing will be confirmed in writing before any work begins.

Payment Terms

Payment terms are typically net 30 days from invoice date unless otherwise agreed in writing. Late payments may incur additional charges as permitted by law.

Installation and Setup

Professional installation services are provided by certified technicians. Client must provide necessary access, power, and network infrastructure as specified in the project requirements.

Warranty and Support

Equipment warranties are provided according to manufacturer specifications. Labor warranties are typically provided for 12 months from completion of installation.

Rental Terms

For equipment rental services:

  • Rental periods are calculated from delivery to pickup
  • Client is responsible for equipment during rental period
  • Damage or loss will be charged at replacement cost
  • Cancellations must be made at least 48 hours in advance
  • Setup and technical support may incur additional charges

Limitation of Liability

In no event shall Tawasul AV or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Tawasul AV's website or services, even if Tawasul AV or an authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials

The materials appearing on Tawasul AV's website could include technical, typographical, or photographic errors. Tawasul AV does not warrant that any of the materials on its website are accurate, complete, or current. Tawasul AV may make changes to the materials contained on its website at any time without notice.

Links

Tawasul AV has not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Tawasul AV of the site. Use of any such linked website is at the user's own risk.

Modifications

Tawasul AV may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Saudi Arabia and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: sales@tawasulav.com

Phone: +971 56 1631333

Address: Serving GCC Countries - UAE, Saudi Arabia, Qatar